Frequently Asked Questions
Everything you need to know about your ARNE order.
What is the standard delivery time for UK orders?
We offer several shipping options. Standard delivery typically takes 2-3 working days, while our Next Day Delivery service is available for orders placed before 4 PM Monday through Friday.
How do I return an item?
Returns are simple. You can register your return through our online portal within 28 days of receipt. Items must be in their original condition with all tags attached to be eligible for a refund.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer buy now, pay later options via Klarna and Clearpay, as well as digital wallets like Apple Pay and Google Pay.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. As ARNE pieces often feature a slim or tailored fit, we recommend checking these guides or sizing up if you prefer a more relaxed silhouette.
Do you ship internationally?
Yes, ARNE ships to many countries worldwide. Shipping costs and delivery timeframes vary by location and will be calculated automatically at checkout based on your destination.
Can I amend or cancel my order after it has been placed?
To ensure fast delivery, we process orders almost immediately. Once an order is confirmed, we are generally unable to make changes or cancellations. However, you can return the items for a full refund once they arrive.